Would you like to consult without having to leave your home or office?
Skype video consultations are designed for people who are unable to make it to a clinic due to location, time constraints or illness.
Online Naturopathic Consultation
I understand that due to distances and the busy lives that people these days lead, it may be difficult for you to physically come into our clinic and see us Thanks to modern technology we are able to offer you the option of online consultations via skype or phone in lieu of coming into our clinic for your health concerns. This way you can have a health consultation in the convenience of your own home or office.
What is Skype?
Skype is a modern way of communicating over the internet. You can make *free calls (depending on your internet plan) to other people who are also on Skype for as long as you like, to wherever you like
If you have a web-cam attached to your computer you can make a video call where the person you are calling is able to view you on their computer screen and vice versa.
*Please ensure you check with your internet provider for further details in regards to additional charges that may apply and if your current internet speed is sufficient for Skype capabilities. . If you are already a Skype User, please provide your Skype username prior to your appointment time. If you are not an existing Skype User, you can register a new Skype account here. Its easy and free.
What types of Skype consultations are available to me?
Skype consultations are available for the following treatment services;
- Naturopathic
- Herbal Medicine
- Homeopathy
- Nutrition
- Holistic Counsulting
- Mind Body Wisdom™
What costs and time is involved in a Skype consultation?
Please refer to our Services for the times and costs associated with Skype consultations.
Please Note:
- The cost of recommended nutritional supplements, herbal medicine, homeopathy is in addition to your consultation fee. All products will be sent via Australia Express Post or you may opt for the Patient Order System where applicable.
- Full payment of your consultation fee is required prior to your appointment via credit card or internet/bank transfer
- Skype consultations are available during normal clinic hours.
How do I make an appointment for a consultation?
You can contact us by calling 07 5518 7608 to make an appointment or complete an appointment request Inquiry form and we will contact you
How can I pay for an appointment?
In Clinic – cash, eftpos, credit card (visa / mastercard)
Online Consultation (Skype) – (credit card / bank transfer)
NB: Payment for online consultations (Skype) must be received at the time of booking prior to appointment.
Can I claim treatments with health funds?
Yes, provided you are privately insured and have the appropriate cover. Please contact your health fund to confirm your level of cover for the service you will be looking to claim.
Do I have to do anything before my first appointment?
Prior to your initial consultation you will be required to complete and submit a health questionnaire to provide us with your current and previous health history. This gives us time to review your health details and ensures time is not wasted during your initial appointment in collecting this information.
What will be discussed in my initial consultation?
This will depend on your health complaint but generally the following topics will be discussed; the reason for your visit, your health goals, review of your health history, your current physical condition, lifestyle, diet, stress, mental and emotional concerns, alcohol, drug, medication and tobacco use, sleep and exercise.
How often will I need to have a consultation?
This varies from person to person and will depend on the severity of your health complaint and the condition of your overall health. As your condition improves, the length between visits will also extend.
For example, a naturopathic consultation for a serious health condition may require a consultation every one to two weeks for the first 4-6 weeks extending to monthly and bi-monthly, six-monthly and so on as your health condition improves. For a minor health complaint only 1-2 visits may be all that is required to get your health back on track.
